| Department: | Technician |
| Location: | Kalamazoo, MI |
Who are we:
CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To provide a meaningful impact to as many lives as possible.
Our Vision: To be the most dependable and simplified life safety solution on the planet.
Our Values:
Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
Innovative – We believe there is always a better way. We don’t stop until we find it.
Genuine – We do what we say, and we mean it. We are authentic and dependable.
ROLE OVERVIEW
We are looking for a backflow specialist to perform inspection, testing, service and repairs of backflow and fire sprinkler systems This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced and demanding role with high visibility within the company. This role reports to the service manager.
WHAT YOU WILL BE DOING
Perform inspection and testing of all types of fire sprinkler systems at the required frequencies in accordance with the requirements and instructions contained in ASSE 5110, 5130, and 5140 state and local codes
Troubleshoot and perform service and repair on backflow devices and related components
Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
Maintain equipment and tools necessary to safely perform job
Evaluate customer site for additional equipment and services that customer may require
Work in compliance with the Company's safety program
Perform on-site and/or off-site (phone) emergency troubleshooting
Separate certification requirements may be necessary based upon the jurisdiction
Discuss deficiencies noted with customer, explaining the problem and its resolution
There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with yourn manager
Must be comfortable with heights, working on ladders or lifts, or in confined spaces
QUALIFICATIONS
3-5 years’ experience in backflow inspections and repair
Must have ASSE License through the state of Michigan
Must hold Master Plumber certification
Prior backflow inspection experience
Experience reading and interpreting blueprints, diagrams, submittals, specifications, schematics, and product manuals
Must possess the ability to calculate basic math including fractions, decimals and percentages
Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook.
In addition, required to learn and use industry specific devices and software
Must currently have a valid U.S. driver's license
IDEAL QUALITIES
2 – 5 years of experience with water-based fire protection systems
NICET II or III Certification in water-based systems
Acute attention to detail?
Strong mechanical and technical aptitude
Highly organized and detail-oriented
Problem-solving skills
Excellent verbal and written communication and interpersonal skills
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Overtime may be required, and the number of hours may vary based on work location
May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust
Occasionally asked to travel overnight to a customer location
Must be able to successfully lift up to 50 pounds occasionally
Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring
Frequent ladder climbing and checking, pulling wire, etc
Walking, stooping, bending, crouching, kneeling, and raising hands overhead
Driving is required and the amount of time driving may vary
Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards
COMPANY PERKS
Work at a mission-driven company, focused on people
Comprehensive medical plan options, including dental and vision
401K plan with company match
Generous paid time off, paid holidays, and paid parental leave
Education reimbursement program
Continued growth and expansion into new markets and products and services
This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving, which may also bring significant potential for career growth.
Equal Employment Opportunity/M/F/disability/protected veteran status